Consumer series. Angela Rippon, Gloria Hunniford and Julia Somerville investigate why the terms and conditions we sign up to every day are so long-winded and complicated. Show more
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Consumer series presented by Julia Somerville, Angela Rippon and Gloria Hunniford. A woman who thought her bank was working hard to protect her cash ends up losing thousands. Show more
The team investigate pet microchipping. It is supposed to help reunite you with your lost pet, so why is it leaving some dog owners heartbroken? Show more
With some of the biggest names in high street pharmacy ending free prescription deliveries, the team hear how some vulnerable and elderly people say they are losing out. Show more
The team reveal why new banking rules introduced last year to help reimburse fraud victims might be coming to a premature end. Show more
In the wake of recent product recalls, Julia Somerville, Gloria Hunniford and Angela Rippon ask if you can really trust the safety of the appliances in your home. Show more
The team test out the hygiene standards at some of Britain's catering establishments, and there are some shocking discoveries once the samples are taken to the lab. Show more
After a contamination led to hundreds of thousands of people having to boil their tap water for weeks, the team discovers what's being done to ensure supplies are clean. Show more
The team look into one of your biggest bugbears: patchy mobile phone coverage. And new rules designed to help people stuck with mortgages they can barely afford. Show more
Live episodes of the consumer series, featuring a look at the increase in the number of councils charging to collect garden waste and making millions in the process. Show more
Live episodes of the consumer series, featuring a look at the lack of consumer choice around water suppliers, as customers reveal disastrous experiences. Show more
Live episodes of the consumer series, featuring passengers with disabilities sharing their experiences of being left stranded on trains or at stations. Show more
Live episodes of the consumer series. The team investigate whether the appliances, gadgets and electricals in our homes are really as safe as we expect them to be. Show more
Live episodes of the consumer series. Undercover footage captures the tactics of a company targeting old or vulnerable people to persuade them to hand over thousands of pounds. Show more
Steph McGovern, Matt Allwright and Nikki Fox expose the major retailers caught on camera breaking the law by selling knives to a 16-year-old. Show more
Pixie Lott exposes the high street chains failing on the basics of recycling, and shocking revelations about a safety device found in millions of homes. Show more
Matt Allwright, Steph McGovern and Nikki Fox reveal how high street names are using the latest technology to target you with unsolicited ads. Show more
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team look at the holiday homes booked online that turn out to be a con. Show more
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team unpicks who decides whether hotels deserve the star ratings they advertise. Show more
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team investigate travel disasters that happen en route to or from destinations. Show more