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The Customer Is Always Right

Series 1

Episode 3

Duration: 44 minutes

First broadcast: on BBC One LondonLatest broadcast: on BBC Two Wales HD

Available for 2 months

Three entrepreneurs come together to discover what our customers think of their precious products. They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.

In today’s episode, we meet Jeremy, Laura and Pawan, all hoping to get a high score from our customers and become today’s winner.

Jeremy developed and invented his product after his precious cat Monty went missing for 10 days. Luckily, Monty came home, and Jeremy was inspired to create a GPS cat tracking device, which is placed round the cat’s collar to allow owners to see where their cats go day and night. Laura is a shoe lover and invented her product out of frustration: her shoes were constantly slipping off her feet. She has created sticky shoe pads – one which attaches to the foot, one to the shoe - that connect together to secure the foot inside shoe to stop slipping. And Pawan is passionate about the environment and wants to phase out single-use plastics. He’s put all his time and effort into his bamboo spork, a reusable fork, spoon and knife.
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Lucy Alexander
Production Manager:
Emily Ricketts
Executive Producer:
Elspeth O'Hare
Series Producer:
Jennifer Gilroy

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