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The Customer Is Always Right

Series 1

Episode 2

Duration: 44 minutes

First broadcast: on BBC One LondonLatest broadcast: on BBC Two Northern Ireland HD

Available for 21 days

Three entrepreneurs come together to discover what our customers think of their precious products. They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.

In today’s episode, we meet Lucy, Danny and Tim, all hoping to get a high score from our customers and become today’s winner.

Lucy has invented the X-Trim, a wearable harness with resistance bands that anyone can use to do a range of exercises. Danny and business partner Shane came up with their invention during a shopping trip with their wives. The Dink is a portable hooking device that attaches to almost anything, securing and storing valuables to keep them safely off the floor. Tim developed and invented his product whilst his wife Dani was recoving from chemotherapy and was finding regular hairbrushes painful to use. A qualified hairdresser, Tim set about creating the Manta, a flexible brush to mold to the shape of the palm of the hand. The design aims to create less tension on each strand, while massaging the scalp at the same time.
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Lucy Alexander
Production Manager:
Emily Ricketts
Executive Producer:
Elspeth O'Hare
Series Producer:
Jennifer Gilroy

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